Refund policy

At MegTurn, we want you to be satisfied with your purchase. If you experience any issues with your order, please review our return and refund policy below.

Return Eligibility

Customers may request a return within 5 days of receiving their order.

To be eligible for a return:

  • The item must be unused and in its original condition

  • The item must be in its original packaging

  • Proof of purchase (order confirmation or receipt) must be provided

Returns requested after 5 days of delivery will not be accepted.

Non-Returnable Items

The following items cannot be returned:

  • Items that have been used, worn, or damaged by the customer

  • Items returned without original packaging

  • Items requested for return after the 5-day return period

MegTurn reserves the right to refuse returns that do not meet these conditions.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the status of your refund.

If approved, your refund will be processed to the original payment method within 5–10 business days.

Shipping costs are non-refundable unless the item received was defective or incorrect.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Please include:

  • Your order number

  • Clear photos of the product and packaging

We will review the issue and arrange a replacement or refund if applicable.

Return Shipping

Customers are responsible for return shipping costs unless the item received was damaged or incorrect.

We recommend using a tracked shipping service, as MegTurn is not responsible for lost return packages.

Contact Us

If you have any questions about returns or refunds, please contact us at:

Email: info.megturn@gmail.com
Brand: MegTurn